1. Guarantee against defects. For a period of 30 days after receipt, if there is a defect in the product, we will happily replace it. Return to us (at your cost) along with a note as to the nature of the defect and we will ship to you (at our cost) a replacement.
2. Returns or cancellations are subject to a 15% restocking/cancellation fee. Returns (at your cost) will be accepted up to 30 days after receipt (assuming they are received in saleable condition).
3. Orders are shipped 24-48 hours after receipt in most cases.
4. Orders not received. Our policy is to replace without question any order in the US 30 days after it was shipped if not received.